Refund policy
Return & Refund Policy
At Punjabi Rasoi, every jar of pickle is prepared with great care using premium ingredients and traditional recipes. As our products are food items, we maintain strict quality and hygiene standards.
Returns
Due to the perishable nature of our products, we do not accept returns once an order has been delivered.
Damaged or Incorrect Orders
If you receive:
-
A damaged product
-
A leaking jar
-
An incorrect item
-
A missing item
Please contact us within 48 hours of delivery with:
-
Your Order Number
-
Photos of the product and packaging
-
A brief description of the issue
After verification, we will gladly offer a replacement or refund where applicable.
Order Cancellation
Orders can be cancelled only before they have been dispatched. Once an order has been shipped, cancellation requests cannot be accepted.
Refund Process
Approved refunds will be processed to the original payment method within 5–7 business days.
For any assistance, please contact our customer support team. We are always happy to help.